The camera is not responsible for the Wi-Fi range. The device uses the signal broadcast by the router - ensure the best possible signal quality for the device to function properly.

Yes. You can connect several or even a dozen cameras to a single app – just make sure that the cameras work with the same mobile application.

You can connect the camera wirelessly (Wi-Fi) or using a LAN cable.

The camera allows recording to a microSD card (not included) or you can purchase a cloud storage subscription service.

Cost
The delivery cost depends on the selected payment and delivery method. Free shipping on orders over 299 PLN.

Delivery time
Total order fulfillment time (including delivery) is usually 1-2 business days (in exceptional situations up to 5 business days).

We take pride in our efficient and professional order processing, prioritizing the fastest possible delivery times for our customers. Our company understands that time is a valuable resource, which is why we strive to ensure the shortest possible waiting times for order fulfillment.

We wish to assure our customers that every order is handled with the utmost care and dedication. From the moment an order is placed until its delivery, we aim to make the fulfillment process smooth and effective.

The average order processing time in our company is currently 1 to 2 days. Placing great emphasis on customer satisfaction, we try to minimize this time to an absolute minimum, regardless of the scale of the order or project complexity.

For orders with special requirements or custom projects, fulfillment time may be slightly extended, but we always strive to provide the fastest and most satisfying waiting time possible.

Submitting a complaint
To submit a complaint, please follow these steps:

1. Return/Complaint Form
Fill out the return/complaint form and attach it to the package. The document should include: full name, e-mail address or mailing address, phone number, product number, reason for complaint, date of purchase, and date defect occurred.
2. Returning the product
When submitting a complaint, please return the product along with all its accessories and a copy of the purchase invoice.
3. Shipping
Send the claimed product to the following address:
DSB Sp. z o. o.
Wrocławska 112
58-100 Świdnica, Poland

Product returns
In accordance with applicable law, you have 14 days to return the goods. To withdraw from the agreement and return a product purchased from us, fill out the required declaration and send it to our address along with the returned product(s):

DSB Sp. z o. o.
Wrocławska 112
58-100 Świdnica, Poland

Please also include all received accessories and the receipt or invoice inside the package with the declaration and returned product(s).

Since 2001, we have been ensuring the peace of mind and safety of our customers. We specialize in alarm systems, surveillance, electrical installations, and Smart Home systems. Our employees possess proper qualifications and many years of experience supported by various training courses.

Our company's priority is customer safety. Identifying with the challenges entrusted to us, we search for optimal solutions to meet your expectations. As a result, the systems we build meet all requirements and guarantee top quality.

We wish to share with you the experience gained in Polish and international markets by creating the best security systems for your homes, businesses, offices, and other facilities.